Use our Online helpdesk for technical support in setting up and fault fixing your Vigor Router. The Online Helpdesk allows you to access our comprehensive Knowledgebase and our online support ticket system, through which you can submit a request for assistance from our Technical Support team.
Keep up-to-date with our Downloads - download firmware, utility programs, user guides, images, marketing material, and other useful information.
If you are having problems with immediate Internet (including 3G) connectivity, or wish to enquire about a nontechnical issue, call our Support Hotline:
(02) 9838 8899 (Monday- Fri 10am-5pm)
In the case our Online Helpdesk or Phone Support cannot resolve your networking problem, we recommend your contact DrayTek resellers nearest to your area; they are reputable networking experts who provide on-site support.
Find examples of DrayTek router applications, and learn how to use them with our easy-to-follow Application Notes.
Access our troubleshooting guides, with simple DIY instructions on how to locate and eliminate faults.
You can view a Comparison Chart displaying the features across our range of DrayTek models.
See which 3G Mobile Broadband modems are supported by DrayTek routers.
A new development in our support offering to you, DrayTek is now on Youtube with instructional tutorials on Vigor routers. Stay tuned for more video content coming up!