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VigorBX 2000ac (AC1600): IP PBX Router Solution for Startup Company & SMB

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If you have just established a new start-up company or opened a new branch or store, you will need to consider your data communication needs for the business as well as what phone services you require to provide smooth telephone operations for your staff and customers.

In the midst of NBN rolling out throughout Australia, your location may only have access to ADSL2+ services in your location now, but may be upgraded in the future to either a Fibre to the premises connection or VDSL2, or even a hybrid service that utilises existing cabling infrastructure. In either situation, you will need a universal router that supports ADSL2+ access and also be capable of handling VDSL2 or broadband WAN.

In addition to data networking requirements you will also need a phone system that will take calls, allow transfer of calls, and showcase your small business with Auto Attendant function that puts you on par with larger companies. Features you need will include automated call handling with greetings based on the date and time, phone extensions, Hunt Groups for different departments, Call Forward/Pickup, Music on Hold and Voicemail.

Router Requirements

To meet all the requirements of a small to medium sized business, DrayTek now have the VigorBX 2000 Multi-WAN VDSL2/ADSL2+ & Gigabit Ethernet router with IP PBX functions. This unit has most of the features of the popular Vigor2860 series routers as well as the addition of an integrated IPPBX making it well suited for a start-up company or any small to medium size business.

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On the networking side, the VigorBX 2000 has ADSL2+/VDSL2 and Gigabit Ethernet WAN interfaces as well as two USB ports for 3G or 4G USB modems to provide additional connectivity options for Internet access. All these WAN interfaces can be used concurrently for WAN Load Balancing or in Backup mode should the primary WAN connection go down. It also has an extensive Firewall to protect your business and Bandwidth Management options to prioritise your data flow.

For businesses that need to provide remote access for staff or if branch offices need to share data, the VPN feature is a valuable resource. Up to 32 VPN tunnels can be established to provide secure communication for remote and branch offices. All the major protocols including IPsec, PPTP, L2TP and SSL-VPN protocols are supported.

For multiple departments, the tag-based VLAN and multiple subnets can be used to create different workgroups and provide additional security within the company.

For businesses requiring wireless connectivity, the VigorBX 2000ac (AC1600) is available. This model has an integrated dual band IEEE 802.11ac wireless Access Point with concurrent dual-band (2.4GHz/5GHz) providing up to up to 1600Mbps throughput. You can set essential applications to use the less congested band (e.g. 5GHz) and remaining applications on the other band (e.g. 2.4GHz). The Wi-Fi access is protected by security and encryption protocols, including WEP/WPA/WPA2, MAC Address Control, Multiple SSID, Wireless LAN Isolation and 802.1x Authentication.

The Wireless Rate Control function allows connection rates for each network device to be individually configured as required. The WMM (Wi-Fi Multi-Media) function allows setting of priority levels for various applications: voice, video, data, etc., so time-critical applications can be assigned higher priority levels. Furthermore, the WDS (Wireless Distribution System) function allows you to extend the wireless coverage distance easily.

IP PBX Features

Incoming callers can be greeted by the Auto Attendant with your customised message and be directed to the required person. While the caller is waiting in the queue, they can listen to the Music on Hold or listen to your marketing promotions. You can also have a different greeting and menu options for out of office hours or holidays.

If the office is unattended, the caller can be asked to leave a voicemail message that you will receive as an email to listen to later. Alternatively, the incoming call can be diverted to your mobile phone.

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The VigorBX 2000 is equipped with 1 FXS and 2 FXO ports for you to connect an analogue phone or fax machine (to the FXS port) and up to 2 incoming PSTN lines (to the FXO ports). In addition, up to 50 extensions can be configured for IP phones.

For branch offices, you can utilise the remote phone extension feature. IP phones at the remote site can register to the IP PBX over WAN connections. In addition, you can use the Softphone application to configure a mobile device such as a laptop or smartphone to be an IP phone or a remote extension. This allows callers to your office or your colleagues to reach you on your extension number.

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Here is a summary of the IP PBX features of the VigorBX 2000 series:

  • 50 x extensions
  • 12 x SIP trunks
  • 2 x PSTN trunks
  • 8 x Custom trunks
  • IP PBX Wizard
  • Conference Calling
  • Call Queuing
  • Hunt Groups
  • Auto Attendant
  • Music on Hold
  • Voicemail
  • Configurable user prompts
  • Digit Map
  • Speed Dial
  • Virtual FAX

For more information regarding the VigorBX 2000 Router Series, please click here: http://www.draytek.com.au/products/ip-pbx/

 

 

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