VigorACS 3 Advanced Remote Network Management Software with SD-WAN and TR-069 based features to complement DrayTek devices; designed for Network Administrators.
VigorACS 32026-07-23T05:39:00+10:00
  • SD-WAN solution providing remote network management of Vigor routers, Vigor Access Points and VigorSwitches
  • SD-WAN features include:

    • Auto VPN (Hub-and-Spoke as well as Full Mesh)
    • Auto VoIP WAN
    • Traffic Control with SD-WAN Route Policy
    • Application Route Policy
  • Centralised HotSpot Portal to handle hotspot login process for LAN Clients with multi-language support and advanced analytics
  • Automatic remote service provisioning for DrayTek’s Vigor devices

  • Scheduled firmware upgrades

  • Scheduled back-up and restore of configuration data

  • TR-069 compliant

  • Responsive Web Design (RWD) enables viewing on various screen sizes

  • Real-time status monitoring
  • Device performance reporting and system logging
  • Flexible and secure CPE grouping

VigorACS 3 vs. VigorACS 2

VigorACS 2, DrayTek’s popular network management software, will be discontinued at the end of 2023.

It is replaced by VigorACS 3, which has all the features of VigorACS 2 but with improvements in the frontend and backend. These include the web interface and support for SD-WAN with:

  • Auto VPN (Hub-and-Spoke as well as Full Mesh)
  • Auto VoIP WAN
  • Traffic Control with SD-WAN Route Policy
  • Application Route Policy

An additional feature is Centralised Hotspot Portal.

Existing VigorACS 2 subscribers can upgrade to VigorACS 3 completely free of charge. The VigorACS 2 licence key is fully transferrable. For more information, check out the following Application Note: Click here >>

If you wish to upgrade to the latest released software, please contact us at support@draytek.com.au for download instructions.

VigorACS 3 – Network Management Software

 SD-WAN policy for HQ and branch

* Vigor3910 will be SD-WAN enabled in the latest firmware version 4.3.1

VigorACS 3 is the latest version of DrayTek’s popular network management software. It supports all current DrayTek routers, access points, and switches, providing an integrated platform for network administrators to configure, provision, and monitor DrayTek devices remotely from the comfort of their offices or homes.

VigorACS 3 is the core of the DrayTek SD-WAN solution, and provides a user-friendly interface with a responsive display that automatically adjusts and arranges content to suit a variety of devices such as PCs, tablets, or phones.

Compatible Devices for VigorACS 3

Vigor130 (f/w 3.8.2 or later)

Vigor165 (f/w 4.0.4 or later)

Vigor166 (f/w 4.0.5 or later)

Vigor167 (f/w 5.1 or later)

Vigor180 (f/w 5.3.3 or later)

Vigor1220 Series (f/w 5.4.0 or later)

Vigor C410 Series (f/w 5.3.1 or later)

Vigor C510 Series (f/w 5.3.1 or later)

Vigor2135 Series (f/w 4.2.1.2 or later)

Vigor2136 Series (f/w 5.3.0 or later)

Vigor2136ax-4G Series (f/w 5.3.5 or later)

Vigor2620 LTE Series (f/w 3.8.11 or later)

VigorLTE 200n (f/w 3.8.14 or later)

Vigor2762 Series (f/w 3.8.8 or later)

Vigor2763 Series (f/w 4.4.2 or later)

Vigor2765 Series (f/w 4.0.5 or later)

Vigor2766 Series (f/w 4.3.1.2 or later)

Vigor2767 Series (f/w 5.3.5 or later)

Vigor2767ax-4G Series (f/w 5.3.6 or later)

Vigor2832 Series (f/w 3.8.7 or later)

Vigor2862 Series (f/w 3.8.9 or later)

Vigor2862 LTE Series (f/w 3.8.9 or later)

Vigor2865 Series (f/w 4.0.5.1 or later)

Vigor2865 LTE Series (f/w 4.0.5.1 or later)

Vigor2865L-5G (f/w 4.4.5 or later)

Vigor2866 Series (f/w 4.3.2 or later)

Vigor2866 LTE Series (f/w 4.3.2 or later)

Vigor2867 Series (f/w 5.4.2 or later)

Vigor2915 Series (f/w 4.0.5 or later)

Vigor2927 Series (f/w 4.2.0.1 or later)

Vigor2927 LTE Series (f/w 4.2.0.1 or later)

Vigor2927L-5G (f/w 4.4.5 or later)

Vigor2928 Series (f/w 5.4.1 or later)

Vigor1000B (f/w 4.3.1 or later)

Vigor2962 (f/w 3.9.3 or later)

Vigor3910 (f/w 3.9.2 or later)

Vigor3912 Series (f/w 4.3.5.1 or later)

Phased-out Models:

Vigor2760

Vigor2860

Vigor2860 LTE

Vigor2925

Vigor2925 LTE

Vigor2926

Vigor2926 LTE

Vigor2952

Vigor2952P

Vigor2960

Vigor300B

Vigor3220 Series

Vigor3900

Note: Phased-out models whose firmware has not been upgraded are not supported.

VigorAP 1070C (f/w 5.1.0 or later)

VigorAP 1062C (f/w 1.5.2 or later)

VigorAP 805 (f/w 5.0.1 or later)

VigorAP 905 (f/w 5.0.4 or later)

VigorAP 903 (f/w 1.3.1 or later)

VigorAP 906 (f/w 1.4.5 or later)

VigorAP 912C (f/w 1.3.1 or later)

VigorAP 918R Series (f/w 1.3.2 or later)

VigorAP 962C (f/w 1.5.4 or later)

Phased-out Models:

VigorAP 710

VigorAP 802

VigorAP 810 

VigorAP 900

VigorAP 902

VigorAP 910C

VigorAP 920R Series 

VigorAP 960C

VigorAP 1000C

VigorAP 1060C

Note: Phased-out models whose firmware has not been upgraded are not supported.

VigorSwitch G1085 (f/w 2.6.0 or later)

VigorSwitch P1282 (f/w 2.7.0 or later)

VigorSwitch G1282 (f/w 2.6.9 or later)

VigorSwitch P1281x (f/w 2.9.2 or later)

VigorSwitch PX2060 (f/w 2.9.9 or later)

VigorSwitch P2100 (f/w 2.6.5 or later)

VigorSwitch G2100 (f/w 2.6.5 or later)

VigorSwitch FX2120 (f/w 3.7.0 or later)

VigorSwitch Q2121x (f/w 2.8.1 or later)

VigorSwitch PQ2121x (f/w 2.8.1 or later)

VigorSwitch Q2200x (f/w 2.7.1 or later)

VigorSwitch PQ2200xb (f/w 2.7.1 or later)

VigorSwitch Q2300x (f/w 2.9.4 or later)

VigorSwitch PQ2300xb (f/w 2.9.4 or later)

VigorSwitch P2280x (f/w 2.6.1 or later)

VigorSwitch G2280x (f/w 2.6.1 or later)

VigorSwitch P2282x (f/w 2.9.1 or later)

VigorSwitch G2282x (f/w 2.9.1 or later)

VigorSwitch P2540xs (f/w 2.6.3 or later)

VigorSwitch G2540xs (f/w 2.6.3 or later)

VigorSwitch G2542x (f/w 3.9.7 or later)

VigorSwitch P2542x (f/w 3.9.8 or later)

VigorSwitch P2542xh (f/w 3.9.8 or later)

Phased-out Models:

VigorSwitch P1085

VigorSwitch P1280

VigorSwitch G1280

VigorSwitch P2121

VigorSwitch G2121

VigorSwitch P2280

VigorSwitch G2280

VigorSwitch P2500

VigorSwitch G2500

VigorSwitch P2540x

VigorSwitch G2540x

Note: Phased-out models whose firmware has not been upgraded are not supported.

Why SD-WAN

  1. VigorACS 3 monitors Internet-based applications (VoIP, video conferencing, media streaming, web browsing, etc.), and displays usage and performance data (latency, loss, jitter, Mean Opinion Score (MOS) given by the users, call history, etc.).
  2. Network administrators can refer to these data, and set SD-WAN  policies to ensure traffic for the selected applications (e.g. VoIP) to be routed through the best quality interfaces.
Network diagram with SaaS and Cloud applications for branches
An example of SaaS and Cloud applications from HQ with VigorACS 3
  1. User experience will be optimized with the SD-WAN policies, in addition to Load Balance, Failover, and Route Policy functions.
  2. The SD-WAN policies can be applied to routers at the headquarter or branches (i.e. edge routers), ensuring efficient use of router capacities under the network conditions.
  3. VigorACS 3 complements the MPLS protocol for HQ-branch traffic, and provides flexibility for SaaS and cloud-based applications that are becoming more common in recent networks. In a way, it plays a role like an orchestrator (i.e., an arranger for a piece of music).

SD-WAN Orchestrator

Quality-Driven Dashboard

The latency, loss, and jitter of every WAN/VPN interface is measured for quality and given a Mean Opinion Score (MOS). The quality-driven dashboard helps Network Administrators see the past and present reliability of interfaces at a glance.

VoIP MOS and SLA

VoIP data packets are monitored for call quality (latency, loss, and jitter) and every call is recorded in a call history list. Network Administrators can then easily retrieve information to check call quality.

VoIP Experience Optimisation

Based on the interface quality records, VigorACS 3 can adjust the metric to make sure all edge routers always use the best-quality interface for VoIP in order to optimise the VoIP experience.

Application Visibility and SD-WAN Policy

The application visibility feature lets Network Administrators understand data usage. From which client, via which WAN, to which application, at what time.

Based on the application visibility, Network Administrators can create SD-WAN policies to send business-critical applications through the best-quality interface in order to optimise the user experience.

Compatible Devices for SD-WAN

ModelFirmware Version
Vigor2865 series4.2.0 or later
Vigor2865 LTE series4.2.0 or later
Vigor2865L-5G series4.4.5 or later
Vigor2866 series4.3.2 or later
Vigor2866 LTE series4.3.2 or later
Vigor2927 series4.2.0.1 or later
Vigor2927 LTE series4.2.0.1 or later
Vigor2927L-5G series4.4.5 or later
Vigor2962 series4.3.1 or later
Vigor39104.3.1 or later
Vigor39124.3.5.1 or later

More about SD-WAN

Config Demo

Account: guest
Password: guest12345

Key Features

Download Datasheet for detailed Specification.

Benefits of VigorACS 3

  • SD-WAN solution provides remote network management of Vigor routers, Vigor Access Points and VigorSwitches

  • Time and cost savings for businesses/organisations

  • More reliable and secure networks

  • Less travelling for network administrators

  • Network alarms and reports for better management decisions

  • Customer satisfaction

  • Extra income source for IT service providers

Time and Cost Saving Examples for VigorACS 3

There are many benefits that VigorACS 3 can offer, including saving time when setting up VPNs, and in firmware upgrades. Below are two tables outlining time and cost savings for these in a medium network with 20 nodes, and a large network with 500 nodes.

Setting up VPNs

Network Size20 nodes500 nodes
MethodOn siteVigorACS 3On siteVigorACS 3
Time usage per node10 mins0.5 mins10 mins0.5 mins
Total time usage3 hrs & 20 mins10 mins83 hrs & 20 mins4 hrs & 10 mins
Total time saved3 hrs & 10 mins79 hrs & 10 mins
Cost Saving
(assuming IT Admin’s rate is $150/hr)
$475$11,875

Firmware Upgrades

Network Size20 nodes500 nodes
MethodOn siteVigorACS 3On siteVigorACS 3
Time usage per node10 mins0.25 mins10 mins0.25 mins
Total time usage3 hrs & 20 mins5 mins83 hrs & 20 mins2 hrs & 5 mins
Total time saved3 hrs & 15 mins81 hrs & 15 mins
Cost Saving
(assuming IT Admin’s rate is $150/hr)
$488$12,188

Client Management with Captive Portal

VigorACS 3 as Captive Portal Server

Many of the Vigor Router and VigorAP models support captive portal functions, which can be used to redirect LAN clients to VigorACS 3 to go through the hotspot login process. This function is ideal for retail, restaurants, coffee shops, and hospitality to do WiFi marketing and learn more about their clients for future marketing campaigns.

Robust Multilingual Splash Page

Intuitively customise the splash page to meet business needs. Live preview provides a “what you see is what you get” experience of splash page editing. Supporting 20 different languages, restaurant/hospitality business owners can speak their customers’ language.

Terms and conditions, and marketing terms are also available, with the option that users must click on the checkboxes to get Internet access. Bandwidth limit, time quota, and device management can also be applied to client devices.

Hotspot Client Analytics

Besides the splash page, VigorACS 3 also provides a detailed analytics view, where business owners can gain an in-depth understanding of new customers, return customers, visiting frequency and which branches have been visited…etc. Further marketing campaigns can then be made accordingly.

Compatible Devices for VigorACS 3 Hotspot

ModelFirmware Version
Vigor27623.8.8 or later
Vigor27654.0.5 or later
Vigor27664.3.1.2 or later
Vigor28323.8.3.5 or later
Vigor28623.8.7 or later
Vigor2862 LTE3.8.7 or later
Vigor28654.0.5.1 or later
Vigor2865 LTE4.0.5.1 or later
Vigor28664.3.2 or later
Vigor2866 LTE4.3.2 or later
Vigor2865L-5G4.4.5 or later
ModelFirmware Version
Vigor21333.8.7 or later
Vigor21354.2.1.2 or later
Vigor29154.0.5 or later
Vigor29263.8.7 or later
Vigor2926 LTE3.8.7 or later
Vigor29274.2.0.1 or later
Vigor2927 LTE4.2.0.1 or later
Vigor29523.8.4.2 or later
Vigor2952P3.8.4.2 or later
Vigor29623.9.3 or later
Vigor2962P3.9.3 or later
Vigor32203.8.4.1 or later
Vigor39103.9.2 or later
Vigor2927L-5G4.4.5 or later
Vigor39124.3.5.1 or later

More about Hotspot

System Requirement

Server

Operating System: 64-bit Windows or Linux
CPU: Intel® i7-7567U Processor with 2 Cores, 4 Threads, and 4M Caches
Memory: 6 GB RAM (DDR4), Storage: 1TB (SSD Recommended)

Client

Operating System: Windows 7, Windows 8, Windows 10,
Multiple Linux distribution (e.g., Ubuntu, OpenSUSE, CentOS)
Browser: Firefox, Chrome, Opera, Safari, Edge (version 79 or later)

VigorACS 3 Server Hardware Suggestion for 50+ Nodes

No. of NodesSuggested OSSuggested CPUSuggested Memory SizeStorage*
50Windows /
Linux
Intel Core i7-7567U Processor
4M Cache, 3.50 GHz, Cores: 2, Threads: 4
6 GB1T
500Windows /
Linux
Intel Core i7-7700K Processor
8M Cache, 4.2 GHz, Cores: 4, Threads: 8
Intel Xeon Gold 5222 Processor
16.5M Cache, 3.80 GHz, Cores: 4, Threads: 8
8 GB4T
5,000LinuxIntelR Core i9-9900K Processo
16M Cache, 3.60 GHz, Cores: 8, Threads: 16
IntelR Xeon Gold 6234 Processor
24.75M Cache, 3.30 GHz, Cores: 8, Threads: 16
12 GB8T
10,000LinuxIntel Xeon Gold 6254 Processor
24.75M Cache, 3.10 GHz, Cores: 18, Threads: 36
32 GB14T
20,000LinuxIntel(R) Xeon(R) Platinum 8175M Processor
33M Cache, 2.50GHz ,Cores: 24, Threads: 48
64 GB20T
30,000LinuxIntel(R) Xeon(R) Platinum 8380H Processor
38.5M Cache, 2.90 GHz , Cores: 28, Threads: 56
96 GB30T
50,000LinuxIntel Xeon Platinum 9282 Processor
77M Cache, 2.60GHz ,Cores: 56, Threads: 112
160 GB60T
*Storage : SSD Recommended, read 7000MB/s, write 7000MB/s

Estimating VigorACS Storage Requirement

The storage requirement can be calculated by considering the number of nodes and the features in use.

  • Influx DB data for device info (required): 20 MB per node
  • Syslog (optional): about 48 MB per node, per day
  • CFG backup for Vigor2962 or Vigor3910 (optional): about 250 KB per node
  • CFG backup for DrayOS Routers (optional): about 25 KB per node.

For example, managing 500 DrayOS Routers with Syslog and CFG Backup daily for 1 month, the
required storage size will be:

  1. Influx DB data: 20 MB x 500 nodes= 10 GB
  2. Syslog: 48 MB x 30 days x 500 nodes = 720 GB
  3. CFG Backup: 25 KB x 30 days x 500 nodes = 375 MB
    → Total storage required: 10 + 720 + 0.375 = 730.375 GB

FAQ

What is Auto VoIP WAN?2024-06-06T12:27:04+10:00

SD-WAN intelligently assigns the best-quality WAN for VoIP traffic. Whenever a new call is made, SD-WAN makes sure it is going out over the best WAN available. For more information, check out “Intelligent VoIP Optimisation” at HERE

What is remote service provisioning?2021-07-08T11:34:56+10:00

Create a custom configuration profile and send it to all sites from the comfort of your home or office. You can also schedule backups, firmware upgrades and even create VPNs without having to go on site. This can save considerable time and money for both you and your customers.

What is Auto VPN?2024-06-06T12:27:49+10:00

DrayTek’s SD-WAN solution provides the easiest way to set up VPN tunnels from scratch with just the click of a mouse. For more information, check out our page at HERE

What is a mesh VPN?2024-06-06T12:28:28+10:00

A Mesh VPN does not use a central VPN concentrator but all routers are interconnected to each other by VPN tunnels providing redundant paths to each other setting up a mesh network. When using this method ensure the routers can support multiple VPN tunnels which will increase as the number of branch routers are added.  For more information on how to set up Full Mesh tunnels using VigorACS 3 refer to: HERE

What is a hub and spoke VPN?2024-06-06T12:29:00+10:00

A Hub and Spoke VPN has a central VPN concentrator providing VPN connections directly to remote branch routers. For more information on how to set up Hub and Spoke VPN tunnels using VigorACS 3 refer to: HERE

What is a Centralised Hotspot Server?2024-06-06T12:35:56+10:00

A Centralised Hotspot Server means all routers redirect hotspot queries to a central server. For more information, check out our page at HERE

What is SD-WAN?2024-06-06T12:30:06+10:00

SD-WAN stands for Software-Defined Wide Area Network. For more information about what it does and what its advantages are, check out our page at HERE

How much does VigorACS 3 cost?2021-07-08T11:30:23+10:00

VigorACS 3 is an annual subscription, and pricing varies depending on the number of nodes required. Licenses are available for 25 nodes, 50 nodes, 100 nodes, 200 nodes, 500 nodes, 1000 nodes, all the way up to 50,000 nodes.

Please contact your DrayTek reseller for more information.

Does DrayTek offer a cloud based VigorACS 3 installation?2021-07-07T10:23:25+10:00

No. Currently we do not offer a cloud-based installation of VigorACS 3. You will need to install VigorACS 3 on your own hardware or use one of the cloud-based servers such as Amazon or Microsoft Azure for your installation.

For details on how to do this, check out our knowledge base for ACS2 installations on cloud base servers:

How to install Vigor ACS2 in Azure Cloud – DrayTek FAQ

How to install VigorACS 2 in AWS Cloud – DrayTek FAQ

How to install VigorACS 2 in Google Cloud – DrayTek FAQ

Is there additional cost involved to upgrade VigorACS 2 to VigorACS 3?2021-07-01T16:46:11+10:00

No.  The existing licence key for VigorACS 2 will be transferred to VigorACS 3 and there is no additional cost.

What is the benefit of upgrading VigorACS 2 to VigorACS 3?2021-07-01T16:44:08+10:00

VigorACS 3 has all the features of VigorACS 2 but has improved Backend and Frontend features. This includes an improved web interface as well as support for SD WAN features:

  • Auto VPN (Hub-and-Spoke as well as Full Mesh)
  • Auto VoIP WAN
  • Traffic Control with SD-WAN Route Policy
  • Application Route Policy
Can I try VigorACS 3 before I buy?2021-07-01T14:46:13+10:00

Yes – A 30-day Trial is available.

To request a 30-Day trial of VigorACS 3 on our cloud server send an email to:

sales@draytek.com.au or support@draytek.com.au

Can I upgrade my existing VigorACS 2 installation to VigorACS 3?2024-06-06T12:34:38+10:00

Yes, you can.

Click here for Instructions on how to upgrade VigorACS 2 to VigorACS3 for windows-based installations or go to the application note: HERE

Note: After upgrading to VigorACS 3, you cannot downgrade to VigorACS 2.

Note: VigorACS 3 must use MariaDB 10+ version.

To avoid any issues with data migration it is recommended to update VigorACS 2 to the latest version first.

How do I backup my data before I upgrade to VigorACS 3?2024-06-06T12:33:43+10:00

It is recommended to first backup the database in VigorACS 2 before upgrading to VigorACS 3.

Click here for instructions or go to HERE

Can I downgrade a VigorACS 3 installation to VigorACS 2?2021-07-01T16:39:37+10:00

No. Once you have upgraded to VigorACS 3 you cannot downgrade to VigorACS 2.

During the upgrade process, the licence key for VigorACS 2 is transferred to VigorACS 3 and this process cannot be reversed.

Will VigorACS 3 be priced differently to VigorACS 2?2021-07-01T16:38:42+10:00

No, they will both have the same price.

When will VigorACS 2 be discontinued?2023-05-15T13:13:24+10:00

VigorACS 2 will be discontinued at the end of 2023.

What’s the maximum number of nodes that VigorACS 3 can handle?2021-07-01T16:23:48+10:00

The number of nodes supported by VigorACS 3 is determined by the licence key used.

The maximum number of nodes is 50,000.

What are the minimum system requirements?2024-06-06T12:32:33+10:00

The VigorACS 3 server hardware requirements will depend on the number of nodes to manage and monitor. For 500 nodes or less a windows or Linux based system is suitable.  For more than 500 nodes it is recommended to use a Linux based system.

Click here for detailed hardware requirements or go to HERE

Does VigorACS 3 support other router brands?2021-07-01T16:22:15+10:00

No, VigorACS 3 will only support DrayTek products.

How to install ACS 3 on Windows?2022-02-07T09:57:01+11:00

Video: How to install ACS 3 on Windows?

 

 

Which Vigor Devices are supported by VigorACS 3?2026-07-23T10:04:05+10:00

Most later model routers, access points and VigorSwitches running the latest firmware are supported in VigorACS 3.

For a detailed list of supported devices and minimum firmware requirements see “Compatible Devices for VigorACS 3” under the Overview tab above, or click here and scroll to the bottom of the page under “Compatible Devices” .

Note: Some models may not have SD-WAN features but they can still be managed by VigorACS 3. See FAQ below – “Which DrayTek routers support SD-WAN?”

Which DrayTek routers support SD-WAN?2021-07-01T15:13:24+10:00

Routers currently supporting SD-WAN include:

  • Vigor2865 series
  • Vigor2865 LTE series
  • Vigor2927 series
  • Vigor2927 LTE series

More routers will be added to the list in future firmware updates.

Do all Vigor Devices and SD-WAN are counted as one node in VigorACS 3?2021-08-11T21:36:31+10:00

A Vigor router or SD-WAN profile is counted as 1 node, and a VigorAP or VigorSwitch is counted as 0.5 node for a license of the VigorACS 3.

Resources

For existing customers wishing to upgrade to the latest released software, please contact us at support@draytek.com.au for download instructions

  • SD-WAN solution providing remote network management of Vigor routers, Vigor Access Points and VigorSwitches
  • SD-WAN features include:

    • Auto VPN (Hub-and-Spoke as well as Full Mesh)
    • Auto VoIP WAN
    • Traffic Control with SD-WAN Route Policy
    • Application Route Policy
  • Centralised HotSpot Portal to handle hotspot login process for LAN Clients with multi-language support and advanced analytics

  • Automatic remote service provisioning for DrayTek’s Vigor devices

  • Scheduled firmware upgrades

  • Scheduled back-up and restore of configuration data

  • TR-069 compliant

  • Responsive Web Design (RWD) enables viewing on various screen sizes

  • Real-time status monitoring
  • Device performance reporting and system logging
  • Flexible and secure CPE grouping

VigorACS 3 vs. VigorACS 2

VigorACS 3 has all the features of VigorACS 2 but with improvements in the frontend and backend. These include the web interface, and support for SD-WAN with:

  • Auto VPN (Hub-and-Spoke as well as Full Mesh)
  • Auto VoIP WAN
  • Traffic Control with SD-WAN Route Policy
  • Application Route Policy

An additional feature is Centralised Hotspot Portal

Existing VigorACS 2 subscribers can upgrade to VigorACS 3 completely free of charge. The VigorACS 2 licence key is fully transferrable. For more information, check out the following Application Note: Click here >>

If you wish to upgrade to the latest released software, please contact us at support@draytek.com.au for download instructions.

VigorACS 3 – Network Management Software

 SD-WAN policy for HQ and branch

* Vigor3910 will be SD-WAN enabled in the latest firmware version 4.3.1

VigorACS 3 is the latest version of DrayTek’s popular network management software. It supports all current DrayTek routers, access points, and switches, providing an integrated platform for network administrators to configure, provision, and monitor DrayTek devices remotely from the comfort of their offices or homes.

VigorACS 3 is the core of the DrayTek SD-WAN solution, and provides a user-friendly interface with a responsive display that automatically adjusts and arranges content to suit a variety of devices such as PCs, tablets, or phones.

Compatible Devices for VigorACS 3

Note : For the phased-out models : As the software and hardware have stopped updating, the product is not guaranteed to operate normally.

Vigor130 (f/w 3.8.2 or later)

Vigor165 (f/w 4.0.4 or later)

Vigor166 (f/w 4.0.5 or later)

Vigor167 (f/w 5.1 or later)

Vigor180 (f/w 5.3.3 or later)

Vigor1220 Series (f/w 5.4.0 or later)

Vigor C410 Series (f/w 5.3.1 or later)

Vigor C510 Series (f/w 5.3.1 or later)

Vigor2135 Series (f/w 4.2.1.2 or later)

Vigor2136 Series (f/w 5.3.0 or later)

Vigor2136ax-4G Series (f/w 5.3.5 or later)

Vigor2620 LTE Series (f/w 3.8.11 or later)

VigorLTE 200n (f/w 3.8.14 or later)

Vigor2762 Series (f/w 3.8.8 or later)

Vigor2763 Series (f/w 4.4.2 or later)

Vigor2765 Series (f/w 4.0.5 or later)

Vigor2766 Series (f/w 4.3.1.2 or later)

Vigor2767 Series (f/w 5.3.5 or later)

Vigor2767ax-4G Series (f/w 5.3.6 or later)

Vigor2832 Series (f/w 3.8.7 or later)

Vigor2862 Series (f/w 3.8.9 or later)

Vigor2862 LTE Series (f/w 3.8.9 or later)

Vigor2865 Series (f/w 4.0.5.1 or later)

Vigor2865 LTE Series (f/w 4.0.5.1 or later)

Vigor2865L-5G (f/w 4.4.5 or later)

Vigor2866 Series (f/w 4.3.2 or later)

Vigor2866 LTE Series (f/w 4.3.2 or later)

Vigor2867 Series (f/w 5.4.2 or later)

Vigor2915 Series (f/w 4.0.5 or later)

Vigor2927 Series (f/w 4.2.0.1 or later)

Vigor2927 LTE Series (f/w 4.2.0.1 or later)

Vigor2927L-5G (f/w 4.4.5 or later)

Vigor2928 Series (f/w 5.4.1 or later)

Vigor1000B (f/w 4.3.1 or later)

Vigor2962 (f/w 3.9.3 or later)

Vigor3910 (f/w 3.9.2 or later)

Vigor3912 Series (f/w 4.3.5.1 or later)

Phased-out Models:

Vigor2760
Vigor2860
Vigor2860 LTE
Vigor2925
Vigor2925 LTE
Vigor2926
Vigor2926 LTE
Vigor2952
Vigor2952P
Vigor2960
Vigor300B
Vigor3220 Series
Vigor3900

Note: Phased-out models whose firmware has not been upgraded are not supported.

VigorAP 1070C (f/w 5.1.0 or later)

VigorAP 1062C (f/w 1.5.2 or later)

VigorAP 805 (f/w 5.0.1 or later)

VigorAP 905 (f/w 5.0.4 or later)

VigorAP 903 (f/w 1.3.1 or later)

VigorAP 906 (f/w 1.4.5 or later)

VigorAP 912C (f/w 1.3.1 or later)

VigorAP 918R Series (f/w 1.3.2 or later)

VigorAP 962C (f/w 1.5.4 or later)

Phased-out Models:

VigorAP 710
VigorAP 802
VigorAP 810 
VigorAP 900
VigorAP 902
VigorAP 910C
VigorAP 920R Series
VigorAP 960C

VigorAP 1000C
VigorAP 1060C

Note: Phased-out models whose firmware has not been upgraded are not supported.
VigorSwitch G1085 (f/w 2.6.0 or later)

VigorSwitch P1282 (f/w 2.7.0 or later)

VigorSwitch G1282 (f/w 2.6.9 or later)

VigorSwitch P1281x (f/w 2.9.2 or later)

VigorSwitch PX2060 (f/w 2.9.9 or later)

VigorSwitch P2100 (f/w 2.6.5 or later)

VigorSwitch G2100 (f/w 2.6.5 or later)

VigorSwitch FX2120 (f/w 3.7.0 or later)

VigorSwitch Q2121x (f/w 2.8.1 or later)

VigorSwitch PQ2121x (f/w 2.8.1 or later)

VigorSwitch Q2200x (f/w 2.7.1 or later)

VigorSwitch PQ2200xb (f/w 2.7.1 or later)

VigorSwitch Q2300x (f/w 2.9.4 or later)

VigorSwitch PQ2300xb (f/w 2.9.4 or later)

VigorSwitch P2280x (f/w 2.6.1 or later)

VigorSwitch G2280x (f/w 2.6.1 or later)

VigorSwitch P2282x (f/w 2.9.1 or later)

VigorSwitch G2282x (f/w 2.9.1 or later)

VigorSwitch P2540xs (f/w 2.6.3 or later)

VigorSwitch G2540xs (f/w 2.6.3 or later)

VigorSwitch G2542x (f/w 3.9.7 or later)

VigorSwitch P2542x (f/w 3.9.8 or later)

VigorSwitch P2542xh (f/w 3.9.8 or later)

Phased-out Models:

VigorSwitch P1085
VigorSwitch P1280
VigorSwitch G1280
VigorSwitch P2121
VigorSwitch G2121

VigorSwitch P2280
VigorSwitch G2280
VigorSwitch P2500
VigorSwitch G2500
VigorSwitch P2540x
VigorSwitch G2540x

Note: Phased-out models whose firmware has not been upgraded are not supported.

Why SD-WAN

  1. VigorACS 3 monitors Internet-based applications (VoIP, video conferencing, media streaming, web browsing, etc.), and displays usage and performance data (latency, loss, jitter, Mean Opinion Score (MOS) given by the users, call history, etc.).
  2. Network administrators can refer to these data, and set SD-WAN  policies to ensure traffic for the selected applications (e.g. VoIP) to be routed through the best quality interfaces.

Network diagram with SaaS and Cloud applications for branches

An example of SaaS and Cloud applications from HQ with VigorACS 3

  1. User experience will be optimized with the SD-WAN policies, in addition to Load Balance, Failover, and Route Policy functions.
  2. The SD-WAN policies can be applied to routers at the headquarter or branches (i.e. edge routers), ensuring efficient use of router capacities under the network conditions.
  3. VigorACS 3 complements the MPLS protocol for HQ-branch traffic, and provides flexibility for SaaS and cloud-based applications that are becoming more common in recent networks. In a way, it plays a role like an orchestrator (i.e., an arranger for a piece of music).

SD-WAN Orchestrator

Quality-Driven Dashboard

The latency, loss, and jitter of every WAN/VPN interface is measured for quality and given a Mean Opinion Score (MOS). The quality-driven dashboard helps Network Administrators see the past and present reliability of interfaces at a glance.

VoIP MOS and SLA

VoIP data packets are monitored for call quality (latency, loss, and jitter) and every call is recorded in a call history list. Network Administrators can then easily retrieve information to check call quality.

VoIP Experience Optimisation

Based on the interface quality records, VigorACS 3 can adjust the metric to make sure all edge routers always use the best-quality interface for VoIP in order to optimise the VoIP experience.

Application Visibility and SD-WAN Policy

The application visibility feature lets Network Administrators understand data usage. From which client, via which WAN, to which application, at what time.

Based on the application visibility, Network Administrators can create SD-WAN policies to send business-critical applications through the best-quality interface in order to optimise the user experience.

Compatible Devices for SD-WAN

Model
Firmware Version
Vigor2865 series:
4.2.0 or later
Vigor2865 LTE series:
4.2.0 or later
Vigor2865L-5G series:
4.4.5 or later
Vigor2866 series:
4.3.2 or later
Vigor2866 LTE series:
4.3.2 or later
Vigor2927 series:
4.2.0.1 or later
Vigor2927 LTE series:
4.2.0.1 or later
Vigor2927L-5G series:
4.4.5 or later
Vigor2962 series:
4.3.1 or later
Vigor3910:
4.3.1 or later
Vigor3912:
4.3.5.1 or later

More about SD-WAN

Config Demo

Account: guest
Password: guest12345

Key Features

Download

for detailed Specification.

Benefits of VigorACS 3

  • SD-WAN solution provides remote network management of Vigor routers, Vigor Access Points and VigorSwitches

  • Time and cost savings for businesses/organisations

  • More reliable and secure networks

  • Less travelling for network administrators

  • Network alarms and reports for better management decisions

  • Customer satisfaction

  • Extra income source for IT service providers

Time and Cost Saving Examples for VigorACS 3

There are many benefits that VigorACS 3 can offer, including saving time when setting up VPNs, and in firmware upgrades. Below are two tables outlining time and cost savings for these in a medium network with 20 nodes, and a large network with 500 nodes.

Setting up VPNs

Network Size20 nodes500 nodes
MethodOn siteVigorACS 3On siteVigorACS 3
Time usage per node10 mins0.5 mins10 mins0.5 mins
Total time usage3 hrs & 20 mins10 mins83 hrs & 20 mins4 hrs & 10 mins
Total time saved3 hrs & 10 mins79 hrs & 10 mins
Cost Saving
(assuming IT Admin’s rate is $150/hr)
$475$11,875
20 nodes
On site
Time usage per node:
10 mins
Total time usage:
3 hrs & 20 mins
VigorACS 3
Time usage per node:
0.5 mins
Total time usage:
10 mins
Total time saved
3 hrs & 10 mins
Cost Saving
(assuming IT Admin’s
rate is $150/hr)
$475
500 nodes
On site
Time usage per node:
10 mins
Total time usage:
83 hrs & 20 mins
VigorACS 3
Time usage per node:
0.5 mins
Total time usage:
4 hrs & 10 mins
Total time saved
79 hrs & 10 mins
Cost Saving
(assuming IT Admin’s
rate is $150/hr)
$11,875

Firmware Upgrades

Network Size20 nodes500 nodes
MethodOn siteVigorACS 3On siteVigorACS 3
Time usage per node10 mins0.25 mins10 mins0.25 mins
Total time usage3 hrs & 20 mins5 mins83 hrs & 20 mins2 hrs & 5 mins
Total time saved3 hrs & 15 mins81 hrs & 15 mins
Cost Saving
(assuming IT Admin’s rate is $150/hr)
$488$12,188
20 nodes
On site
Time usage per node: 10
mins
Total time usage: 3 hrs &
20 mins
VigorACS 3
Time usage per node: 0.25
mins
Total time usage: 5 mins
Total time saved
3 hrs & 15 mins
Cost Saving
(assuming IT Admin’s
rate is $150/hr)
$488
500 nodes
On site
Time usage per node: 10
mins
Total time usage: 83 hrs &
20 mins
VigorACS 3
Time usage per node: 0.25
mins
Total time usage: 2 hrs &
5 mins
Total time saved
81 hrs & 15 mins
Cost Saving
(assuming IT Admin’s
rate is $150/hr)
$12,188

Client Management with Captive Portal

VigorACS 3 as Captive Portal Server

Many of the Vigor Router and VigorAP models support captive portal functions, which can be used to redirect LAN clients to VigorACS 3 to go through the hotspot login process. This function is ideal for retail, restaurants, coffee shops, and hospitality to do WiFi marketing and learn more about their clients for future marketing campaigns.

Robust Multilingual Splash Page

Intuitively customise the splash page to meet business needs. Live preview provides a “what you see is what you get” experience of splash page editing. Supporting 20 different languages, restaurant/hospitality business owners can speak their customers’ language.

Terms and conditions, and marketing terms are also available, with the option that users must click on the checkboxes to get Internet access. Bandwidth limit, time quota, and device management can also be applied to client devices.

Hotspot Client Analytics

Besides the splash page, VigorACS 3 also provides a detailed analytics view, where business owners can gain an in-depth understanding of new customers, return customers, visiting frequency and which branches have been visited…etc. Further marketing campaigns can then be made accordingly.

Compatible Devices for VigorACS 3 Hotspot

Model
Vigor2762
F/w version: 3.8.8 or later
Vigor2765
F/w version: 4.0.5 or later
Vigor2832
F/w version: 3.8.3.5 or later
Vigor2862
F/w version: 3.8.7 or later
Vigor2862 LTE
F/w version: 3.8.7 or later
Vigor2865
F/w version: 4.0.5.1 or later
Vigor2865 LTE
F/w version: 4.0.5.1 or later
Vigor2865L-5G
F/w version: 4.4.5 or later
Model
Vigor2133
F/w version: 3.8.7 or later
Vigor2915
F/w version: 4.0.5 or later
Vigor2926
F/w version: 3.8.7 or later
Vigor2926 LTE
F/w version: 3.8.7 or later
Vigor2927
F/w version: 4.2.0.1 or later
Vigor2927 LTE
F/w version: 4.2.0.1 or later
Vigor2952
F/w version: 3.8.4.2 or later
Vigor2952P
F/w version: 3.8.4.2 or later
Vigor2962
F/w version: 3.9.3 or later
Vigor2962P
F/w version: 3.9.3 or later
Vigor3220
F/w version: 3.8.4.1 or later
Vigor3910
F/w version: 3.9.2 or later
Vigor2927L-5G
F/w version: 4.4.5 or later
Vigor3912
F/w version: 4.3.5.1 or later

More about Hotspot

System Requirement

Server

Operating System: 64-bit Windows or Linux
CPU: Intel® i7-7567U Processor with 2 Cores, 4 Threads, and 4M Caches
Memory: 6 GB RAM (DDR4), Storage: 1TB (SSD Recommended)

Client

Operating System: Windows 7, Windows 8, Windows 10,
Multiple Linux distribution (e.g., Ubuntu, OpenSUSE, CentOS)
Browser: Firefox, Chrome, Opera, Safari, Edge (version 79 or later)

VigorACS 3 Server Hardware Suggestion for 50+ Nodes

50 nodes (displayOFF)

No. of Nodes:
50
Suggested OS:
Windows / Linux
Suggested CPU:
Intel Core i7-7567U Processor
4M Cache, 3.50 GHz, Cores: 2,
Threads: 4
Suggested Memory Size:
6 GB
Storage*:
1T
*Storage : SSD Recommended, read 7000MB/s, write 7000MB/s

500 nodes (displayOFF)

No. of Nodes:
500
Suggested OS:
Windows / Linux
Suggested CPU:
Intel Core i7-7700K Processor
8M Cache, 4.2 GHz,
Cores: 4, Threads: 8
Intel Xeon Gold 5222 Processor
16.5M Cache, 3.80 GHz,
Cores: 4, Threads: 8
Suggested Memory Size:
8 GB
Storage*:
4T
*Storage : SSD Recommended, read 7000MB/s, write 7000MB/s

5000 nodes (displayOFF)

No. of Nodes:
5,000
Suggested OS:
Linux
Suggested CPU:
Intel Core i9-9900K Processor
16M Cache, 3.60 GHz,
Cores: 8, Threads: 16
Intel Xeon Gold 6234 Processor
24.75M Cache, 3.30 GHz,
Cores: 8, Threads: 16
Suggested Memory Size:
12 GB
Storage*:
8T
*Storage : SSD Recommended, read 7000MB/s, write 7000MB/s

10,000 nodes (displayOFF)

No. of Nodes:
10,000
Suggested OS:
Linux
Suggested CPU:
Intel Xeon Gold 6254 Processor
24.75M Cache, 3.10 GHz,
Cores: 18, Threads: 36
Suggested Memory Size:
32 GB
Storage*:
14T
*Storage : SSD Recommended, read 7000MB/s, write 7000MB/s

20,000 nodes (displayOFF)

No. of Nodes:
20,000
Suggested OS:
Linux
Suggested CPU:
Intel Xeon Platinum 8175M Processor
33M Cache, 2.50GHz,
Cores: 24, Threads: 48
Suggested Memory Size:
64 GB
Storage*:
20T
*Storage : SSD Recommended, read 7000MB/s, write 7000MB/s

30,000 nodes (displayOFF)

No. of Nodes:
30,000
Suggested OS:
Linux
Suggested CPU:
Intel Xeon Platinum 8380H
Processor 38.5M Cache, 2.90 GHz,
Cores: 28, Threads: 56
Suggested Memory Size:
96 GB
Storage*:
30T
*Storage : SSD Recommended, read 7000MB/s, write 7000MB/s

50,000 nodes (displayOFF)

No. of Nodes:
50,000
Suggested OS:
Linux
Suggested CPU:
Intel Xeon Platinum 9282 Processor
77M Cache, 2.60GHz,
Cores: 56, Threads: 112
Suggested Memory Size:
160 GB
Storage*:
60T
*Storage : SSD Recommended, read 7000MB/s, write 7000MB/s

Estimating VigorACS Storage Requirement

The storage requirement can be calculated by considering the number of nodes and the features in use.

  • Influx DB data for device info (required): 20 MB per node
  • Syslog (optional): about 48 MB per node, per day
  • CFG backup for Vigor2962 or Vigor3910 (optional): about 250 KB per node
  • CFG backup for DrayOS Routers (optional): about 25 KB per node.

For example, managing 500 DrayOS Routers with Syslog and CFG Backup daily for 1 month, the
required storage size will be:

  1. Influx DB data: 20 MB x 500 nodes= 10 GB
  2. Syslog: 48 MB x 30 days x 500 nodes = 720 GB
  3. CFG Backup: 25 KB x 30 days x 500 nodes = 375 MB
    → Total storage required: 10 + 720 + 0.375 = 730.375 GB

FAQ

What is Auto VoIP WAN?2024-06-06T12:27:04+10:00

SD-WAN intelligently assigns the best-quality WAN for VoIP traffic. Whenever a new call is made, SD-WAN makes sure it is going out over the best WAN available. For more information, check out “Intelligent VoIP Optimisation” at HERE

What is remote service provisioning?2021-07-08T11:34:56+10:00

Create a custom configuration profile and send it to all sites from the comfort of your home or office. You can also schedule backups, firmware upgrades and even create VPNs without having to go on site. This can save considerable time and money for both you and your customers.

What is Auto VPN?2024-06-06T12:27:49+10:00

DrayTek’s SD-WAN solution provides the easiest way to set up VPN tunnels from scratch with just the click of a mouse. For more information, check out our page at HERE

What is a mesh VPN?2024-06-06T12:28:28+10:00

A Mesh VPN does not use a central VPN concentrator but all routers are interconnected to each other by VPN tunnels providing redundant paths to each other setting up a mesh network. When using this method ensure the routers can support multiple VPN tunnels which will increase as the number of branch routers are added.  For more information on how to set up Full Mesh tunnels using VigorACS 3 refer to: HERE

What is a hub and spoke VPN?2024-06-06T12:29:00+10:00

A Hub and Spoke VPN has a central VPN concentrator providing VPN connections directly to remote branch routers. For more information on how to set up Hub and Spoke VPN tunnels using VigorACS 3 refer to: HERE

What is a Centralised Hotspot Server?2024-06-06T12:35:56+10:00

A Centralised Hotspot Server means all routers redirect hotspot queries to a central server. For more information, check out our page at HERE

What is SD-WAN?2024-06-06T12:30:06+10:00

SD-WAN stands for Software-Defined Wide Area Network. For more information about what it does and what its advantages are, check out our page at HERE

How much does VigorACS 3 cost?2021-07-08T11:30:23+10:00

VigorACS 3 is an annual subscription, and pricing varies depending on the number of nodes required. Licenses are available for 25 nodes, 50 nodes, 100 nodes, 200 nodes, 500 nodes, 1000 nodes, all the way up to 50,000 nodes.

Please contact your DrayTek reseller for more information.

Does DrayTek offer a cloud based VigorACS 3 installation?2021-07-07T10:23:25+10:00

No. Currently we do not offer a cloud-based installation of VigorACS 3. You will need to install VigorACS 3 on your own hardware or use one of the cloud-based servers such as Amazon or Microsoft Azure for your installation.

For details on how to do this, check out our knowledge base for ACS2 installations on cloud base servers:

How to install Vigor ACS2 in Azure Cloud – DrayTek FAQ

How to install VigorACS 2 in AWS Cloud – DrayTek FAQ

How to install VigorACS 2 in Google Cloud – DrayTek FAQ

Is there additional cost involved to upgrade VigorACS 2 to VigorACS 3?2021-07-01T16:46:11+10:00

No.  The existing licence key for VigorACS 2 will be transferred to VigorACS 3 and there is no additional cost.

What is the benefit of upgrading VigorACS 2 to VigorACS 3?2021-07-01T16:44:08+10:00

VigorACS 3 has all the features of VigorACS 2 but has improved Backend and Frontend features. This includes an improved web interface as well as support for SD WAN features:

  • Auto VPN (Hub-and-Spoke as well as Full Mesh)
  • Auto VoIP WAN
  • Traffic Control with SD-WAN Route Policy
  • Application Route Policy
Can I try VigorACS 3 before I buy?2021-07-01T14:46:13+10:00

Yes – A 30-day Trial is available.

To request a 30-Day trial of VigorACS 3 on our cloud server send an email to:

sales@draytek.com.au or support@draytek.com.au

Can I upgrade my existing VigorACS 2 installation to VigorACS 3?2024-06-06T12:34:38+10:00

Yes, you can.

Click here for Instructions on how to upgrade VigorACS 2 to VigorACS3 for windows-based installations or go to the application note: HERE

Note: After upgrading to VigorACS 3, you cannot downgrade to VigorACS 2.

Note: VigorACS 3 must use MariaDB 10+ version.

To avoid any issues with data migration it is recommended to update VigorACS 2 to the latest version first.

How do I backup my data before I upgrade to VigorACS 3?2024-06-06T12:33:43+10:00

It is recommended to first backup the database in VigorACS 2 before upgrading to VigorACS 3.

Click here for instructions or go to HERE

Can I downgrade a VigorACS 3 installation to VigorACS 2?2021-07-01T16:39:37+10:00

No. Once you have upgraded to VigorACS 3 you cannot downgrade to VigorACS 2.

During the upgrade process, the licence key for VigorACS 2 is transferred to VigorACS 3 and this process cannot be reversed.

Will VigorACS 3 be priced differently to VigorACS 2?2021-07-01T16:38:42+10:00

No, they will both have the same price.

When will VigorACS 2 be discontinued?2023-05-15T13:13:24+10:00

VigorACS 2 will be discontinued at the end of 2023.

What’s the maximum number of nodes that VigorACS 3 can handle?2021-07-01T16:23:48+10:00

The number of nodes supported by VigorACS 3 is determined by the licence key used.

The maximum number of nodes is 50,000.

What are the minimum system requirements?2024-06-06T12:32:33+10:00

The VigorACS 3 server hardware requirements will depend on the number of nodes to manage and monitor. For 500 nodes or less a windows or Linux based system is suitable.  For more than 500 nodes it is recommended to use a Linux based system.

Click here for detailed hardware requirements or go to HERE

Does VigorACS 3 support other router brands?2021-07-01T16:22:15+10:00

No, VigorACS 3 will only support DrayTek products.

How to install ACS 3 on Windows?2022-02-07T09:57:01+11:00

Video: How to install ACS 3 on Windows?

 

 

Which Vigor Devices are supported by VigorACS 3?2026-07-23T10:04:05+10:00

Most later model routers, access points and VigorSwitches running the latest firmware are supported in VigorACS 3.

For a detailed list of supported devices and minimum firmware requirements see “Compatible Devices for VigorACS 3” under the Overview tab above, or click here and scroll to the bottom of the page under “Compatible Devices” .

Note: Some models may not have SD-WAN features but they can still be managed by VigorACS 3. See FAQ below – “Which DrayTek routers support SD-WAN?”

Which DrayTek routers support SD-WAN?2021-07-01T15:13:24+10:00

Routers currently supporting SD-WAN include:

  • Vigor2865 series
  • Vigor2865 LTE series
  • Vigor2927 series
  • Vigor2927 LTE series

More routers will be added to the list in future firmware updates.

Do all Vigor Devices and SD-WAN are counted as one node in VigorACS 3?2021-08-11T21:36:31+10:00

A Vigor router or SD-WAN profile is counted as 1 node, and a VigorAP or VigorSwitch is counted as 0.5 node for a license of the VigorACS 3.

SD-WAN Orchestrator

Quality-Driven Dashboard

The quality of every WAN/VPN interface is measured by latency, loss, and jitter. The quality-driven dashboard helps Network Administrators check the reliability of interfaces at a glance.

VoIP MOS and SLA

Every VoIP call is also monitored by MOS, latency, loss, and jitter. With a call history list, Network Administrators can easily retrieve information for calls with poor quality.

VoIP Experience Optimisation

Based on the interface quality records, VigorACS 3 can adjust the metric to make sure all edge routers always use the best-quality interface for VoIP in order to optimise the VoIP experience.

Application Visibility and SD-WAN Policy

The application visibility feature lets Network Administrators understand data usage. From which client, via which WAN, to which application, at what time.

Based on the application visibility, Network Administrators can create SD-WAN policies to send business-critical applications through the best-quality interface in order to optimise the user experience.

Compatible Devices for SD-WAN

ModelFirmware Version
Vigor28654.0.5.1 or later
Vigor2865 LTE4.0.5.1 or later
Vigor29274.2.0.1 or later
Vigor2927 LTE4.2.0.1 or later
Vigor39104.3.1 or later

More about SD-WAN

Client Management with Captive Portal

VigorACS 3 as Captive Portal Server

Many of the Vigor Router and VigorAP models support captive portal functions, which can be used to redirect LAN clients to VigorACS 3 to go through the hotspot login process. This function is ideal for retail, restaurants, coffee shops, and hospitality to do WiFi marketing and learn more about their clients for future marketing campaigns.

Robust Multilingual Splash Page

Intuitively customise the splash page to meet business needs. Live preview provides a “what you see is what you get” experience of splash page editing. Supporting 20 different languages, restaurant/hospitality business owners can speak their customers’ language.

Terms and conditions, and marketing terms are also available, with the option that users must click on the checkboxes to get Internet access. Bandwidth limit, time quota, and device management can also be applied to client devices.

Hotspot Client Analytics

Besides the splash page, VigorACS 3 also provides a detailed analytics view, where business owners can gain an in-depth understanding of new customers, return customers, visiting frequency and which branches have been visited…etc. Further marketing campaigns can then be made accordingly.

Compatible Devices for VigorACS 3 Hotspot

ModelFirmware Version
Vigor27623.8.8 or later
Vigor27654.0.5 or later
Vigor28323.8.3.5 or later
Vigor28623.8.7 or later
Vigor2862 LTE3.8.7 or later
Vigor28654.0.5.1 or later
Vigor2865 LTE4.0.5.1 or later
ModelFirmware Version
Vigor21333.8.7 or later
Vigor29154.0.5 or later
Vigor29263.8.7 or later
Vigor2926 LTE3.8.7 or later
Vigor29274.2.0.1 or later
Vigor2927 LTE4.2.0.1 or later
Vigor29523.8.4.2 or later
Vigor2952P3.8.4.2 or later
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